Leading UAE companies are investing in AI-powered loyalty programmes, with a focus on creating seamless, high-value ...

J.D. Power Reports Original Equipment Tire Brands Losing Grip on Customer Loyalty - Goodyear Ranks Highest in Luxury Segment ...

The traditional approach to gauging loyalty often relies on RFV—recency, frequency, and lifetime value. While these metrics ...

Reaching a customer segment that wouldn’t typically seek your services requires careful positioning and outreach.

Parkway Toyota’s Nick Latino shares how strong fixed ops strategies, customer retention, and efficiency drive profitability ...

According to the latest J.D. Power U.S. Original Equipment Tire Customer Satisfaction Study, brand loyalty looks to be ...

The banking landscape is undergoing significant disruption driven by the rise of contactless and remote payment options.

A shift in consumer behavior suggests that brands may need to rethink their approach to social media marketing.

The future of grocery loyalty programs is AI-driven, hyper-personalized and omnichannel. As consumer expectations continue to ...

No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

With customer loyalty program usage skyrocketing by 28% in 2024 and projected to rise higher in 2025, businesses are rushing to expand their programs to capitalise on the trend. However ...