We spoke to the CEO of Verizon's consumer group to get all the details about a new project that's been under wraps for months ...

American Airlines recently announced the formation of its Customer Experience Advisory Board, led by AA’s chief customer officer, Heather Garboden. CX is now in the C-suite.

Customer service hours have been reduced at Brighton and Hove libraries because not enough staff are available. Brighton and Hove ...

Crises are inevitable, whether due to cyber-attacks, power outages or something else unexpected. To me, building resilience ...

Customer service hours have been reduced at Brighton and Hove libraries as not enough staff are available. Brighton and Hove City Council moved its customer service teams out of the two town halls and ...

The best remote jobs without a degree show that a successful career doesn't require a college diploma, so long as you possess ...

At a meeting of the council’s people overview and scrutiny committee in March, the council’s head of library services Ceris ...

Now more than two years into the business, Tyler Carvalho said they have Shakabots in nearly a dozen locations.

Local Nigerian printing services offer lower per-unit costs but lack international shipping capabilities and automated ...

All Nippon Airways (ANA), has been recognized for its exceptional service, receiving two top honors at the World Airline ...

James Daley, managing director of consumer group Fairer Finance, which has rated will providers in new analysis, said: ...