A Target representative about the 'rule' gaining viral attention on social media is normal customer service training.

Very and Littlewoods owner Shop Direct has launched a new “customer closeness” centre at its Liverpool head office as a means of driving customer service innovation. Members of the new team will work ...

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...

This article was published 18/09/2015 (3653 days ago), so information in it may no longer be current. There’s a fresh but familiar face in the auto repair game out on Pandora Avenue West. “It’s only ...

The new technology, called Very Assistant, presents customers with a sequence of questions and multiple action options to determine their needs. Customers can use the platform to track an order, make ...

Survey of 1,000+ U.S. consumers draws important insights for eCommerce brands looking to win this upcoming holiday shopping season SAN FRANCISCO--(BUSINESS WIRE)--Results from a new consumer survey ...