When was the last time you called customer support — anywhere, for any reason — and got another live human being on the line? I suspect it’s been a good long while. Does anyone else immediately start ...

We have an incredible team at the Flathead Beacon and we’d love for you to join it. Know anyone who might be interested? Have ...

VMO2 unveiled its proprietary new AI tool designed to support customer service agents and improve issue resolution.

Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

The agentic AI revolution won't wait for quarterly planning cycles. Future market leaders are already transforming every role ...

Saudi Arabia-based voice AI startup Sawt has closed a $1 million pre-seed round led by T2 and STV’s newly launched ...

The S&S Tire core leadership team held a day-long meeting offsite in early July, with its primary focus of "working on the ...

Businesses across the U.S. are embracing AI and automation to power faster, more personal, and more efficient customer service experiences, quietly, but profoundly.

MacArthur Company, parent company of Weekes Forest Products, a distributor of lumber, building materials and construction ...

At the launch of Trump Mobile, Eric and Donald Trump Jr. introduced the team, including O’Brien, Don Hendrickson, a telecom executive who will serve as Trump Mobile’s head of mobile operations, and ...

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) has this morning informed ISPreview that they've created and ...

The acquisition will lead to the relocation of production operations to Nester's headquarters in North Carolina.