Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

VMO2 unveiled its proprietary new AI tool designed to support customer service agents and improve issue resolution.

Saudi Arabia-based voice AI startup Sawt has closed a $1 million pre-seed round led by T2 and STV’s newly launched ...

At the launch of Trump Mobile, Eric and Donald Trump Jr. introduced the team, including O’Brien, Don Hendrickson, a telecom executive who will serve as Trump Mobile’s head of mobile operations, and ...

Businesses across the U.S. are embracing AI and automation to power faster, more personal, and more efficient customer service experiences, quietly, but profoundly.

Oyster reports on top remote roles, highlighting key regions for hiring talent: software engineering, marketing, data ...

The equipment manufacturer has responded to claims it restricts equipment owner and independent service technician access to ...

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) has this morning informed ISPreview that they've created and ...

In the July 30 episode of Gordon Ramsay’s Secret Service, the celeb chef rolled up his sleeves to help Pretty Girls Cook, a ...

At the heart of this approach is Unica’s case manager model, which ensures continuity and personalization. As Paino explained ...

An extended warranty can take the sting out paying for car repairs. CNBC Select ranks the best in the industry.

Hours after the high-profile launch of Trump Mobile, a new Trump-branded mobile service provider, in June, callers to the ...