Processes accelerate an organization’s time to market, allow organizations to adapt to market changes, lead to predictable ...

Within healthcare, more than in any other industry, successful growth requires a mix of operational efficiency, financial ...

Here are four strategies for embracing a customer-centric approach to growth in order to balance acquisition with retention.

Successful customer acquisition can often take a lot of trial and error to master. We asked industry experts to share one ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

To successfully integrate generative AI (gen AI) in marketing, companies need to balance automation, customization, and human ...

Deloitte Touche Tohmatsu India LLP has entered a strategic alliance with CleverTap, to help businesses transform their ...

The key to success lies in differentiating your service, optimizing operations, leveraging technology, and fostering customer ...

Amica uses the HyperIntelligence® feature of the Strategy One platform, integrating insights into frontline representative workflows to facilitate high-quality customer care. HyperIntelligence ...

We're excited to see how this partnership will help them drive loyalty and growth, while further demonstrating our momentum in helping leading retailers transform their customer data strategies." ...

One of the key shifts in the MarTech landscape is the transition from third-party data reliance to first-party data ...

New integration combines Clutch’s AI-powered Customer Data Platform (CDP) with advanced 1:1 Loyalty, Stored Value, and Offer management capabilities.