Customer success managers are typically measured on metrics like net promoter score (NPS), customer satisfaction (CSAT) and ...

Efficiency can undermine customer connection. Here's why personalization and human touch in business operations matter even more in 2025, ...

The CRO as Strategic Leader The CRO is no longer just a safeguard against downside events but a strategic partner in ...

Kaltura to deliver Sherpa Stream customers a seamless transition to Kaltura’s systems with enhanced video management, engaging live experiences, and AI-powered productivity across the enterprise.New ...

NASHVILLE, TN / ACCESS Newswire / July 30, 2025 / The Global Technology Distribution Council (GTDC) released its ...

In today’s competitive coffee industry, a shop’s performance hinges on more than premium beans or advanced equipment. Staff expertise plays an equally critical role.

GYEONGGI-DO, South Korea, August 1, 2025 /PRNewswire/ -- TmaxSoft announced on July 31st that it will provide its integrated ...

Denfy now offers BankID, the most trusted identity system in Sweden, to ensure a frictionless bank verification experience ...

In an interview with ETCIO, Soumya Ghosh, CTO of Tata AIA Life Insurance, discusses how he is developing the digital strategy — one that can evolve with technology and expand with the business.