Latest part of corporate evolution sees Avaya accelerate innovation-first ‘moonshot’ initiative into Infinity CX platform’s 2025 roadmap.

The Growth Dilemma is about how to manage relationships between customer segments. As brands grow and attract new customers, ...

Recently Grok 4, the LLM developed by X.AI Corp. and deployed on X, made headlines for all the wrong reasons. During the ...

TransPerfect Team Members Win Eight Stevie Awards® for Technology, Sales & Customer Service Provided by GlobeNewswire Jul 9, 2025, 7:00:00 AM ...

A last-minute rule change lets European iPhone owners download apps from rival stores and developer websites, while introducing new fees that Apple hopes will satisfy regulators in Brussels.

The award recognizes Perfect Corp.’s groundbreaking Real-Time Skin Analysis solution for its transformative impact on customer engagement and skincare personalization.

Learn the top 10 factors impacting customer effort score and how to fix them. Reduce friction, improve satisfaction, and boost loyalty with actionable insights.