Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

Arati Menon, global digital director at Condé Nast Traveler, joins "CBS Morning News" with tips on last-minute easy activities that won't break the bank during Memorial Day weekend.

Klarna Reverses AI Customer Service Overhaul Klarna is inviting human workers back to its customer service division after AI takeover last year.

With easy access to the customer’s current position in the pipeline, teams can use flow diagrams to easily track the appropriate next steps in the selling cycle. Dynamics 365 Sales simplifies and ...

A Starbucks barista has explained a simple customer habit that they say often results in free beverages. Coffee shops continue to be a staple of high streets everywhere – and everyone has their ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

These facilities offer many advantages over older customer service departments, allowing you to provide better customer service than ever before. It’s easy to misunderstand what a contact centre is ...

Discover banks with 24/7 customer service through live chat, mobile banking, or phone, if you prefer banks with extended weekday hours or weekend support.

The 10 best banks for customer service in 2024 Evaluating banks based on customer service quality, accessibility options, and overall satisfaction can help you choose an institution that provides ...

But when Shah saw that ChatGPT could respond to questions with intricate, lifelike responses, he knew it could fix the customer service hotline of his India-based e-commerce platform, Dukaan.