Here are five essential recommendations for any organization looking to build a more resilient crisis communications plan: ...

Arts teachers and others who work with all the students in a school can use a variety of tools to help ensure that they ...

A crisis communications expert says brands should be careful using AI after Qantas used ChatGPT for an email written by CEO Vanessa Hudson.

With the help of AI and data analytics, local governments can gain a deeper understanding of their citizens’ needs and ...

Iterable and Movable Ink are working together to enable hyper-personalization of marketing messages across channels.

Discover the cutting-edge email marketing tools that are revolutionizing personalization in the digital age. This ...

A viral rejection email accidentally included AI instructions—revealing how some companies really reject job seekers.

Security flaws in Airportr, a door-to-door luggage checking service used by 10 airlines, let hackers access user data and even gain privileges that would have let them redirect or steal luggage.

Overview: Gmail now requires bulk senders to include a clear one-click unsubscribe button in emails.The new rule aims to reduce spam and improve user control ov ...

Some customers of UK ISP TalkTalk have been left confused after the broadband provider emailed them to notify that their free ...

Artificial intelligence has increasingly been drafted to go over public submissions. Some have applauded the technology's ...