The reliance may come with risks; if an AI tool consistently validates a user’s perspective, it can enable blame-shifting ...

The new study shows that AI models showed a higher level of emotional intelligence than humans, but can this result be ...

AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, ...

New research shows Claude chats often lift users’ moods. Anthropic explores how emotionally supportive AI affects behavior, ...

Human daily life evolved slowly for centuries, but now it shifts rapidly and our survival depends on maintaining balance.

What sets evoAI apart is how Alorica built it-in partnership with the CX agents who use it daily for their live customer interactions. Through cross-functional 'CX Innovation Pods,' frontline agents, ...

Discover the key differences between human cognition and AI processing, and how their unique strengths can complement each ...

A research team at the University of Barcelona (UB) has shown how artificial intelligence (AI) models can detect personality ...

Cardiologists use echocardiography to diagnose a range of functional or structural abnormalities of the heart. Using more ...