Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Knowledge management plays an indispensable role in enhancing the quality of customer service in contact centers. Ensuring ...

tl/dw (Too Long, Didn't Watch): Your Personal Research Multi-Tool - a naive attempt at 'A Young Lady's Illustrated Primer' (Open Source NotebookLM) ...

This site displays a prototype of a “Web 2.0” version of the daily Federal Register. It is not an official legal edition of the Federal Register, and does not replace the official print version or the ...

This tool helps maintain your PKM system by automatically creating weblink objects in Capacities from curated Readwise Reader content. Synchronization runs through GitHub Actions with secure ...