Speaking at the ACC Media Kickoff, Swinney emphasized that "experience, as they say, doesn't come at a discount." The head ...

Airlines Reporting Corp. recently added two new categories to its New Distribution Capability best practices resource: branded fares and loyalty.

Carnival Cruise Line is discontinuing its lifetime loyalty program and introducing a new rewards system based on the amount ...

A new Benepik report reveals challenges in channel partner engagement in India. Many companies face low engagement due to ...

Employee turnover is notoriously high in construction — outpacing other industries by an average of 2.5% in 2024. This churn ...

Predictive loyalty reduces friction: A refill arrives or a voucher appears at the right time. But this precision can feel ...

In this episode of “At Your Convenience,” CSP Editor Rachel Gignac talks with Brian Ferguson, chief marketing officer at EG ...

Will AI ‘completely rewire’ loyalty programs? Companies have been able to segment customer data for years, but AI takes it a step further, enabling brands to target offers to specific individuals ...

How brands can make better use of loyalty data Loyalty programs need to go beyond discounts if brands want to stay relevant amid increased competition.

Carnival has responded to passenger uproar about the new Carnival Rewards loyalty program.

'Loyal to Royal' cruisers have thoughts and worries about what Carnival’s new loyalty program means for the cruise industry.

Carnival Cruise Line’s new loyalty program angers some customers. ‘One of the dumbest things I’ve ever seen.’ The cruise company is making changes that will put greater emphasis on how ...