OMNY payments can be made electronically with a mobile phone or watch, or with a cash or pre-purchased physical card. The ...

Around 74% of OMNY users said they had issues with the system in a new survey published by the Permanent Citizens Advisory ...

Many New York City public transit users experience problems with OMNY as the MTA continues to phase out MetroCards in favor ...

The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system but nearly 75% ...

Survey reveals 74% of NYC subway riders face OMNY system issues including unresponsive readers and late charges.

Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...

The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...

The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...

New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...

The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...

As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...