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OMNY, MTA survey

Issues with OMNY? Here’s how to contact the MTA

Around 74% of OMNY users said they had issues with the system in a new survey published by the Permanent Citizens Advisory Committee. The biggest problem for commuters was OMNY

CBS News on MSN · 3d

74% of NYC commuters have had issues with OMNY, survey finds

The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency says 84% of subway riders and 87% of bus riders were satisfied with OMNY. "I have no problem tapping. It works perfectly fine for me," New Jersey resident Leo Ross said.

New York City Commuters Report Widespread Issues with OMNY Payment System According to Survey

Survey reveals 74% of NYC subway riders face OMNY system issues including unresponsive readers and late charges.

amNewYork on MSN2h

Nearly 75% of NYC commuters experience problems with OMNY: survey

Many New York City public transit users experience problems with OMNY as the MTA continues to phase out MetroCards in favor ...

14h

Some riders having problems with OMNY fare sysem, MTA advisory panel survey finds

The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system but nearly 75% ...

4d

As MetroCard Phases Out, Riders Gripe About Its Replacement

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...

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