A leading UK business lobbying group is calling for a major reset of relations with the European Union, urging both sides to ...

By training your teams to recognize when flexibility serves the greater purpose, you can turn every interaction into an ...

Today's consumers look for brands that genuinely align with their values and demonstrate an understanding of their needs.

Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

Current touring partners George Strait and Chris Stapleton first joined forces the 2011 song 'Love’s Gonna Make It Alright.' ...

From precision planting and smart irrigation to pre- and post-harvesting machinery, the goal is to provide farmers with the ...

The technology available to law firms covers a widening range of activities, from automation to data analytics and contract management, that is now also powered by recent iterations of artificial ...

Here's how technology companies should use AI tools to build a better customer experience that can help drive revenue and ...

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When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

CNN published a 2016 video appearing to show Sean Combs assaulting his then-girlfriend Cassie. Here's a timeline of their ...

Kirsten Hillman talks Trump, trade, and the fraught future of the U.S.-Canada relationship.