A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Discusses How AI Can Transform HR Support and Enhance Employee Experience November 5, 2025 12:30 AM ESTCompany ...

RO Writer, the market leader in auto repair shop management solutions, today celebrated the release of cloud-based RO Writer, bringing the robust features that auto shops depend on to a modern, ...

Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...

New strategic alliance between Merkle, Airship, and Salesforce enables marketers to activate mobile-first customer loyalty programs.

Today Merkle, dentsu's leading customer experience transformation consultancy, announces a new agreement with Airship and Salesforce Marketing Cloud, creating a solution for more connected customer ...

Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...

The horizontal future is about aligning every tool, every team and every decision around one North Star: the customer’s ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Over the next few quarters, we will bring a new wave of AI native products to market that will reshape how companies use data ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...