News

A ‘click-to-cancel’ rule, intended to make canceling subscriptions easier, is blocked
The Biden administration had included the FTC’s “click-to-cancel” proposal as part of an initiative to alleviate consumer ...
‘Click to cancel’ is canceled. What should CX leaders do now?
Though the rule is blocked, its ethos shouldn’t be, experts told CX Dive. Trapping consumers in subscriptions is detrimental to customers and brand reputation.
Thinking of cancelling Netflix or Prime Video subscription? It may soon get harder – Here’s what’s changing
The US federal appeals court has nullified the FTC's 'click to cancel' rule, which sought to streamline subscription ...
Axios on MSN3h
The fight over 'click to cancel' isn't over
You can subscribe to almost anything with just a click these days — wine clubs, pet food, therapy, underwear, the list is ...
Cancelling Netflix, Amazon Prime membership could get harder, here what might drive the change
A US court has blocked a rule for easy cancellation of streaming subscriptions. The rule aimed to simplify cancellation on platforms like Netflix and Amazon Prime Video. It also focused on ...
Soy Nómada on MSN15h
The Battle for the Cancel Button: Why the FTC Lost in Court
A recent federal appeals court decision has dealt a blow to consumer protection efforts in the United States. The ruling states that subscription services will not be required to make it easier for ...
This Week’s Business Technology News: ‘Click To Cancel’ Gets Shut Down
The NFIB is happy that "click to cancel" is stayed, AirWallex and BILL team up, Zoho adds new features to help advertise on ...