Adopting AI with FinOps principles in mind grants financial visibility, alignment across teams, cost control and the ability ...

The organisations gaining the greatest benefit from AI are the ones whose leaders understand it well enough to apply it where it truly matters ...

With ticket prices for the Royal Opera House’s latest production topping £400 per ticket, the practice of “dynamic” pricing has once again come under scrutiny, with customers accusing companies of ...

For all the advances in chat, email and bots, people turn to voice when it really matters, whether frustrated, confused or in ...

Effective management of essential retail provisions of in-store essentials such as packaging and hangers can save costs and ...

Geospatial data is transforming ESG from self-reported claims into verifiable, investment-grade evidence – Alastair Greener ...

The gap between AI's evolution and regulatory frameworks isn’t a reason to delay action: it is precisely why organisations ...

There are powerful opportunities for service workers and AI to develop a two-way relationship in an era reshaping customer ...