well lets just say. the show," earning over 5,000 notes on a post referencing the Straight Up Jorking It meme in four months. By March, the parody blog @Poob-Official began roleplaying as the service ...

In this modern era, the integration of Generative Artificial Intelligence (GenAI) is redefining customer service, streamlining contact center operations, and enhancing customer interactions. In a ...

Online portals are not an option for her 83-year-old sister, however, who can only manage phone calls and in-person customer service. “For most of her business, even banking, she calls people.

"Unleashing Hope: The Power of Service Dogs for Children with Autism" chronicles actor and comedian Rosie O'Donnell's very personal story about how a service dog transformed the life of her child ...

There are some things we do every day without giving them a second thought, whether that's brushing our teeth, checking social media or looking up a phone number online when we need to get hold of a ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.

Speaking at the graduation of Lethbridge Police Service’s newest member, Chief Shahin Mehdizadeh praised canine handlers for the 24/7 job they do to ensure police dogs are ready to do their job ...

There’s no doubt about it: investing in B2B customer service is one of the smartest moves a business-facing company can make. If you’re happy to take our word for it without explanation or elaboration ...

Mackey is charged with one count of conspiracy to interfere with voting rights. (Twitter via Courthouse News) BROOKLYN (CN) — Douglass Mackey, the man “on trial for memes,” was sentenced to seven ...

It was a great example of exceptional customer service, but there was just one problem: Kris was now living in Ontario. The Victoria store manager wasn’t about to give up.

Another video of an irate customer berating service industry workers is gaining traction on social media, this time of a woman in Canadian coffee chain Tim Horton's verbally abusing the person behind ...