When you call a 1-800 number, you’ll often end up speaking to someone in the Philippines. Call centers are a huge part of the country’s economy, employing more than a million people. In recent years, ...

The documentary exposes the ‘Thane Call Center Scam’ and goes behind the criminal networks operating from India that swindled the American citizens while sitting in India.

Of those, more than 200 appear to have had outages of services related to patient care following CrowdStrike’s disastrous ...

They are recordings that are hard to listen to, recounting how drivers and witnesses struggled to escape when they were being swept away by floodwaters here in San Antonio.More than one month ...

Generic disaster plans fail the vulnerable. Here's how to build tailored healthcare strategies before the next Texas-level ...