San Antonio released 911 calls from the deadly June flood, revealing the chaos as residents struggled to escape rising waters and inadequate protection.

When you call a 1-800 number, you’ll often end up speaking to someone in the Philippines. Call centers are a huge part of the country’s economy, employing more than a million people. In recent years, ...

Generic disaster plans fail the vulnerable. Here's how to build tailored healthcare strategies before the next Texas-level ...