Digital transformation is being seen across all sectors, not just in the tech industry itself. Many areas from logistics to ...

The AI Assistants can handle up to 70% of routine customer queries such as answering frequently asked questions or checking order statuses, while AI Agents go further by completing end-to-end tasks ...

Report reveals how AI is reshaping the risk surface, from stolen data to agentic automation. Fraud is no longer a manual crime—it’s a service economy.

After years of delay and hundreds of avoidable deaths, all cars sold from the 2018 model year onward in the US and Can ...

If generative AI companies aren’t an asset bubble, then they've gone to a lot of trouble to look like one. The post The latest AI-powered martech news and releases appeared first on MarTech.

Reddit is full of raw, unfiltered feedback from call center workers. The message? It’s not the tech that’s broken. It’s the ...

The documentary exposes the ‘Thane Call Center Scam’ and goes behind the criminal networks operating from India that swindled the American citizens while sitting in India.

Discover the best call center software available today. We selected these options based on factors such as key features, uptime, pricing and more.

Nineteen dance companies, each and together, "owned" the Tobias Theatre stage in two sets of programs at Newfields, July 19 ...

Aptean, a global provider of enterprise software, today announced the launch of GenAI Query, a mobile-first conversational intelligence feature within AppCentral, its AI-powered ...

Use these tips from investigative reporter Alysia Santo to map out the systems you must unlock to get the documents you need.

Read this article to consider whether trying to prevent infections stops us from making healthcare more sustainable.