Grand County 911 dispatchers are receiving text alerts from iPhone users who need help in an emergency. The only problem- ...

The next time someone calls the non-emergency police line, it could be AI that answers. Hyper emerged from stealth on Monday ...

According to Indiana’s Family Social Services Administration (FSSA), with extreme summer temperatures expected in Indiana ...

Gwinnett County leaders heard opposition Wednesday over a proposal to give nearly $450,000 in federal funding to a ...

The Enforcement Directorate (ED) has uncovered a fraudulent call center network in Chandigarh Tricity, which misled international customers by offering fake technical support services. , Chandigarh ...

The American Red Cross is on the ground in Vado, providing support to individuals and families impacted by recent flooding.

A Fuquay-Varina resident, Brian Grant, was arrested in Oak Island following the fatal shooting of the 61-year-old owner of a ...

Investigators found that Stewart was the owner of Stewart Enterprises Locksmith Service. They believe the shooting happened ...

Illinois will continue to provide mental health support for LGBTQ+ youth despite federal funding cuts to the service.

Reddit is full of raw, unfiltered feedback from call center workers. The message? It’s not the tech that’s broken. It’s the ...

The redo of 311, funded in part with $4 million from Cleveland’s share of federal COVID-stimulus, was part of Bibb’s campaign ...

Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist, but with AI.