CloudZA brings AI to the contact centre, and it’s changing everythingIssued by CloudZAJohannesburg, 23 Jul 2025Visit our press officeCloudZA’s AI helps agents stay on track. If you’ve ever sat on a ...

A TikTok video of health workers doing a dance challenge for patients went viral. Some peeps were impressed by the nurses while others criticised the staff.

Audere is closing gaps in HIV care and education with the help of Amy, their artificial intelligence companion designed to ...

Rise and shine, BroadwayWorld! It is July 22, 2025 and it's time to catch up on all of the theatrical happenings you may have ...

South Africa smothered Italy 45-0 with only 14 men at Nelson Mandela Bay Stadium and swept their two-test rugby series on ...

New York Stage and Film has revealed the cast members for its 40th Anniversary Summer Season at Marist University, kicking ...

A South African Man’s TikTok About Quitting His Call Centre Job Due to Its Repetitive Nature Had Viewers Laughing and Sharing Their Own Relatable Experiences.

South Africa failed to take meaningful measures to improve protection of social and economic rights, which has been undermined by widespread unemployment, inequality, poverty, the government’s ...

HOLD THE LINE Don’t bot against the human touch — why AI won’t replace Africa’s call centre jobs South Africa has become Africa’s crown jewel of customer service. (Photo: Freepik) ...

Thailand raised the issues of toxic contamination in the Kok and Sai rivers, as well as transnational call centre gangs, during the 37th Thai-Myanmar Regional Border Committee (RBC) meeting in Chiang ...

Tshepiso Moahloli has been appointed as the New Development Bank (NDB) Africa Regional Centre (ARC) Director-General following an international competitive recruitment process. The appointment is ...