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2019: American singer Lizzo dresses up as the company's DNA test kit for Halloween, and 23andMe is featured in actor Eddie ...

As we celebrate Microsoft’s 50th anniversary, our annual State of the Partner Ecosystem moment is a great opportunity to ...

Home (DOOH) advertising and Retail Media Networks (RMN) complement each other to drive consumer engagement and conversions.

Jim Siders spent most of his 20s as a professional musician. A contractorship at Palantir set him on a path to become the ...

Qlarifi, a fintech startup transforming credit reporting for Buy Now, Pay Later (BNPL), has announced the completion of its ...

USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

The traditional approach to gauging loyalty often relies on RFV—recency, frequency, and lifetime value. While these metrics ...

Amit Ahuja, SVP of Experience Cloud, Platforms, and Products, Digital Experience at Adobe, walked me through the firm's new ...

Exclusive new testing of infant formula by Consumer Reports highlights safer formulas while also identifying some that contain potentially harmful levels of heavy metals.

Brompton Technology is expanding its Customer Services team as part of its ongoing commitment to providing exceptional ...

As business leaders, we typically focus on products (which are important), but we often forget a crucial part: the customer's ...