Louisiana files lawsuits alleging pharmaceutical giant CVS deceived customers in text messages The Associated Press June 24, 2025, 6:23 PM ...

Louisiana accused pharmaceutical giant CVS of using its dominant market position to abuse customer information, drive up drug costs and unfairly undermine independent pharmacies.

About this issue Abstract To advance understanding of how well different types of brand relationships drive customer brand loyalty and to help companies improve the effectiveness of their relationship ...

Jason Isaacs explained why he doesn't personally 'forgive' Mel Gibson for his antisemitism but still sometimes texts with his former co-star.

CVS sent text messages to customers urging them to contact lawmakers about a controversial bill on pharmacy benefits managers. Louisiana Attorney General Liz Murrill says she's investigating ...

On June 11, many CVS customers woke up to a text from the pharmacy chain that said it would have to close its locations in Louisiana because of HB 358; which passed both the House and Senate.

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RICHMOND – Did you get a text about an overdue traffic ticket charge? It’s likely a scam. The Virginia Department of Motor Vehicles is alerting customers about a new text scam where fraudsters ...

Media Room Consumer Reports investigation uncovers Kroger’s widespread data collection of loyalty program members to create secret shopper profiles Investigation reveals that profiles can be ...

Think your loyalty perks build trust? Research shows they can actually accelerate churn when expectations aren’t met.

Ikea U.S. has launched a new loyalty rewards program that adds new opportunities to earn points at various “stops” along the shopper’s journey.