Three franchise owners were honored with the Customer Service Award during PlusCon, Batteries Plus's collaborative franchise convention.

Powering Service with Expertise Winners for the Customer Service Award were honored for achieving top scores on metrics based on customer loyalty and their willingness to recommend Batteries Plus ...

Everyone still claims to value customer service, but as the average CEO tenure has shortened, executives have become more focused on delivering quick returns to shareholders and investors.

With Blue Yonder, Border States will be able to: Optimize end-to-end warehouse processes to increase performance, efficiency and service levels.

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

Renae Hansen of the McCook Lake Izaak Walton League was given the Service Above Self Award for her work on helping her community through the flood and the recovery since.

Congress created the border commission, a federal-state partnership, in 2008 to tackle economic challenges in northern counties from New York to Maine.

MONTREAL — Canadian National Railway has announced Falcon Premium intermodal service it operates with Union Pacific and Grupo Mexico’s Ferromex has received the Silver Container (Contenedor de Plata) ...

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into everyday use.

Allan “Bud” Selig, Sheldon Lubar and Stephen Marcus each received the Herb Kohl Service Award from the Milwaukee Jewish Federation on June 11.