Bob Jordan recently introduced major changes to the way the low-cost airline works, which caused a stir among loyal fliers ...

Weirdly, many of the customer-service and dealership workers I spoke with seemed to ... Taken separately, these hassles and indignities were funny anecdotes. Together, they suggested something ...

Ellie Victor, Cofounder and CEO of ZOOM Marketing, one of Silicon Valley's premier positioning agencies with hundreds of ...

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

Humor isn’t just fun — it’s a powerful sales tool. Learn how using humor in marketing builds trust, drives engagement, and strengthens your brand.

A Nigerian lady who moved to Canada has recounted her experience when she worked for a bank in the North American country. A ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

What are friends for? Laughing at your jokes, of course. Get your pals giggling with these funny friendship quotes.

From a hero lapdog Lassie to why tennis stars can't stop pinching Wimbledon towels. Your weekly roundup of offbeat stories ...

The Kenya Revenue Authority (KRA) extended the deadline for filing of returns to July 5, 2025, after taxpayers experienced ...