Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Today’s enterprises are drowning in data yet starved for insight. Siloed across departments and locked in disparate systems, critical knowledge often ...

At today's Inspire conference, Coupa unveiled new agents, advances in supplier collaboration, and other steps towards its ...

Guest blog from Alexandra Araujo Alvarez J., Senior Research Community Manager at The Alan Turing Institute, as part of our ...

ServiceNow is positioning itself as "the AI operating system for the enterprise" through its new ServiceNow AI Platform, ...

The rapid rise in the use of SaaS applications — often without the IT organization's knowledge or consent — has spawned a ...

When the Department of Government Efficiency (DOGE) was introduced, many technology executives realized something important: ...

MiCO database reveals how marine animals traverse oceans, connecting distant regions and impacting conservation efforts.

“BitLyft AIR is built with a focused belief that automation should be accessible,” says Jason Miller, CEO and Founder of BitLyft. “Our Graylog integration is the next step in helping security teams ...

Underpinning Agentforce, and in our view fundamental to Salesforce’s strategy, is the Salesforce Data Cloud. Simply put, Data Cloud is Salesforce’s unified real-time data platform. It aggregates and ...

The National Audit Office identified problems at UK Research and Innovation, an arm’s length body considered key to Government priorities.