The reliance may come with risks; if an AI tool consistently validates a user’s perspective, it can enable blame-shifting ...

The new study shows that AI models showed a higher level of emotional intelligence than humans, but can this result be ...

AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, ...

New research shows Claude chats often lift users’ moods. Anthropic explores how emotionally supportive AI affects behavior, ...

Human daily life evolved slowly for centuries, but now it shifts rapidly and our survival depends on maintaining balance.

What sets evoAI apart is how Alorica built it-in partnership with the CX agents who use it daily for their live customer interactions. Through cross-functional 'CX Innovation Pods,' frontline agents, ...

Discover the key differences between human cognition and AI processing, and how their unique strengths can complement each ...

A research team at the University of Barcelona (UB) has shown how artificial intelligence (AI) models can detect personality ...

AI-generated videos, such as deepfakes, are becoming increasingly difficult to detect, thanks to AI platforms becoming more ...

One sign of that focus came on Friday, when prominent open source group LAION released a suite of open source tools focused ...