The reliance may come with risks; if an AI tool consistently validates a user’s perspective, it can enable blame-shifting ...

The new study shows that AI models showed a higher level of emotional intelligence than humans, but can this result be ...

AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, ...

What sets evoAI apart is how Alorica built it-in partnership with the CX agents who use it daily for their live customer interactions. Through cross-functional 'CX Innovation Pods,' frontline agents, ...

Discover the key differences between human cognition and AI processing, and how their unique strengths can complement each ...

A research team at the University of Barcelona (UB) has shown how artificial intelligence (AI) models can detect personality ...

One sign of that focus came on Friday, when prominent open source group LAION released a suite of open source tools focused ...

AI can help us embark on a journey of lifelong play, if we approach it, and ourselves, with hybrid intelligence.

Risks of relying too heavily on AI for software development include bias in the data used to train models, cybersecurity ...

ETRI researchers have developed an artificial intelligence (AI) technique for the early screening of autism spectrum disorder ...