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This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...
Relationship marketing is more than just sending “Happy Birthday” emails or offering loyalty points to your customers. It is ...
This is the stomach-churning moment a fast-food worker is caught spitting into a burger at a fast food chain in Russia.
Prices for the new fast ferry service - announced earlier this week - which is set to link Mġarr (Gozo), Buġibba, and Sliema have just been revealed.
Endless wait times and excessive procedural fuss—it’s all part of a tactic called “sludge.” ...
Alibaba Group Holding Ltd. unveiled a new iteration of its artificial-intelligence technology that will make it easier for users to generate and modify images from texts and visuals, as the ...
With Cloud AI Studio, Genesys is betting that no-code, emotionally intelligent AI agents can finally fix the broken customer experience.
Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.
Fast Delivery, Competitive Prices and Simplicity Drives FBN Customer Satisfaction Expanding its livestock product line, FBN adds Ridley Feeds, fencing supplies, equine products and more.
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