Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

“The missions won’t change,” Brandt said of the merger ... Department of Agriculture and the Nebraska Game and Parks ...

The county board discussed restructuring departments as they go back to the drawing board to hire a new county administrator.

Process alone doesn’t drive change—people do. The most meticulously planned strategies will fail if employees aren’t engaged, ...

Real business transformation doesn’t happen through strategy alone. It happens when we understand how people think and feel, and use change management to help them transition.

In diverse industries-from technology startups, Cloud providers, software developers, and cybersecurity firms, to financial ...

Testing with real users before launch ensures technology and processes actually work. Do not skip this part of change management.

That’s why high-impact leaders and change management experts use Stakeholder Analysis and Management tools to map out key players, assess their influence, and build strategic engagement plans.

During a recent panel discussion, industry leaders revealed what companies must consider before adopting an AI strategy ...

Your brain's threat response can hijack innovation. These five science-backed practices can restore psychological safety when ...

In times of transformation, whether through new technologies, mergers, or leadership shifts, teams often resist change. This article outlines essential steps to anticipate reactions, communicate the ...