The two-point drop in engagement was “equal to the decline during the year of COVID-19 lockdowns and shelter-in-place orders,” notes the company. The decline in engagement is largely because manager ...

Lucas Cusack from Glider Technology explains what clients must do and the pitfalls to avoid to ensure that a smooth handover.

As there were few examples of omnichannel benchmarking available prior to the transition towards this engagement model, concerns around ... will evolve as the role of the rep develops and changes.

It takes a considerable amount of investment to build an entirely new network. For example, 4G/LTE took about three years to reach mainstream status following its initial 2010 deployment in the U. ...

The biggest stories of the day delivered to your inbox.

The House of Lords engagement programme connects members of the Lords with new audiences, particularly young people, and opens up new ways of explaining the work of Parliament's second chamber. The ...