Jira Service Management offers a free tier for up to three agents, ... but it's actually competitive when you compare Jira to the other enterprise-class, ITIL-compliant help desks we reviewed.

Common features of Jira vs. ServiceNow Collaboration. If you already use Atlassian products, then the Jira Service Management solution will feel right at home and integrate neatly into existing ...

A critical vulnerability in Atlassian's Jira Service Management Server and Data Center could allow an unauthenticated attacker to impersonate other users and gain remote access to the systems.

Jira Service Management can be used to set up and manage a service center that unifies help desks across different departments, such as IT, HR, Finance, or Customer Service, ...

At its Team ’24 event in Las Vegas, Atlassian today announced that it is combining Jira Software with Jira Work Management into a single product under the “Jira” brand.