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"Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Academy of Management Review 28, no. 2 (April 2003): 238–256. (Winner of Academy of Management Review. Best ...
On April 16, in a live, interactive HBR webinar, Thomas Davenport and Thomas Redman explored how a new philosophy to process management can unlock the full potential of AI-driven transformation.
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