Some say the Gen Z stare signals poor communication and social skills. Psychologists and generational experts told BI that's ...

Customer service skills comprise the knowledge, tactics and understanding needed to make customers as satisfied as possible. Here are 12 essential skills.

Programs help young people build soft skills, such as communication and professionalism, that are needed to succeed in the ...

What is the "Gen Z Stare?" Older TikTok users say that Gen Z workers often give blank, unresponsive stares. Gen Zers are ...

Soft skills like communication and collaboration are key to thriving in an AI-driven workplace. Here’s how to use them to ...

Jobberman Ghana has launched the SHE CAN campaign with the objective to train 1500 women between the ages of 18 and 35 in future ready skills and place them in dignified jobs across Ghana under the ...

With nearly 6 million Americans looking for work, standing out to potential employers is crucial. Recent data suggests the ...

Duhigg praises the way some call centers use AI to act as a kind of soft-skills dramaturge, directing customer-service representatives in real time as they adjust their tone to match a caller’s. In ...

Hiring managers know technical and academic skills can become outdated. However, soft skills — such as creativity, colla ...

Soft skills are crucial for current and future architects and engineers. Interpersonal skills, together with creativity, have become far more paramount for architects and engineers.

Learn about the importance of soft skills in the workplace and how to develop them for career growth. What are soft skills and why do employers value them?