United to expand the industry's only Special Olympics Service Ambassador (SOSA) program to Los Angeles, San Francisco, ...

The Nintendo Switch Online Service is Nintendo's paid subscription service that allows players to access a number of online features, including the ability to play online multiplayer games, access ...

Major layoffs are rolling across Microsoft today, impacting game developers within Xbox across several studios and the projects they’re working on, even as an executive at the company told staff ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business process outsourcing sector.

The Whole Country Is Starting to Look Like California FBI says it's uncovered largest medical fraud in US history US military issues update on China's Rocket Force threat Pentagon shares test ...

Everyone still claims to value customer service, but as the average CEO tenure has shortened, executives have become more focused on delivering quick returns to shareholders and investors.

Looking forward to Resident Evil Requiem? This latest Resident Evil entry looks amazing, but Capcom almost went the live service route.

Con Edison asks entire NYC customer base to conserve energy as heat wave worsens The company said it is also reducing voltage in certain neighborhoods to maintain reliability.

Tesla launches its Robotaxi service in Austin with a $4.20 flat fee, with a teleoperator-led service that has a Tesla staffer in the front seat of the car.

Whether you’re experimenting with open-source tools like the Customer Service Agent demo or scaling agents into critical workflows, this session promises a grounded look at what’s working ...

The PS Plus games leaving in July 2025 have just been revealed, and there are two replacements already confirmed.

Netflix House Dallas is getting closer to reality, and it’s going to feature attractions tied to some of the most popular shows on the streaming service.