"This is a landmark moment for NiCE, a strategic move that fast-tracks our AI innovation agenda and sets a new standard for customer experience in the AI era," said Scott Russell, CEO of NiCE. "By ...

In one of the world’s most sophisticated real estate markets, developers in the UAE are facing a new imperative: to sell not just square footage, but emotion, aspiration, and trust. This shift is ...

This week on the GeekWire Podcast, my guest is Brad Anderson — an engineering and product leader who spent more than 17 years at Microsoft and is now approaching five… Read More ...

AI tools like ChatGPT are helping neurodivergent users communicate more clearly and confidently — though some experts warn ...

David Schlaegel and Justin Ramsey share more than 50 combined years of experience in telecom, martech, and performance ...

Boost your Shopify AOV. Strategically use outdoor lighting to extend customer living spaces and drive sales of complementary ...

The airline industry is transforming in response to traveler demand and the need for sustainable and optimized operations.

Explore more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive ...

Investing in scalable, flexible solutions ensures you’re prepared for whatever comes next—whether it’s a global pandemic, ...

Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

5 min read Transforming Financial Advising with ByAllAccounts: A Seamless Data Experience The power of seamless data consolidation creates a better advisor and client experience.

To build the right impact and loyalty in customer relationships, this means that businesses need to strike the right balance ...