WhatsApp is rolling out a new AI-handoff tab to the chat filters on its business platform which is designed to enhance customer service and to streamline the management of ...

Businesses can now communicate with customers via WhatsApp voice calls, video calls and voice notes, plus more AI agents have ...

WhatsApp is also introducing the ability to find larger businesses from within the app. The feature — rolling out in several markets (Brazil, Colombia, Indonesia, Mexico and the U.K.), a ...

WhatsApp announced in 2018 it will be rolling out the WhatsApp Business API to more vendors. Find out why WhatsApp business features are so important and how your business might benefit from the ...

WhatsApp says it will introduce a set of new features to the Business app. The features are supposed to make it easier for businesses to reach their customers without requiring third-party ...

WhatsApp announced it's introducing the ability for large businesses to reach customers through voice calls, which will allow ...

WhatsApp is the most popular messaging app worldwide. In a lot of countries, it's already widely used to conduct business, where you can order deliveries, set up services, and get customer support ...

Dar es Salaam. Global cloud communications platform Infobip, today announced the launch of WhatsApp Business Calling, a new feature that enables businesses to make and receive voice calls via their ...

WhatsApp Business “Cover Photo” Feature Will Soon Be Released on Android Here's everything you need to know before it drops — including what to expect and how to get it.

WhatsApp might be working on a business feature for small enterprises that will soon pilot in India, its biggest market, according to reports.. WhatsApp for Business, a version of the app, will ...