TikTok user Nikalie Monroe's viral social experiment, in which she called 39 churches and temples across the US pretending to ...

Virtual receptionists answer calls, take messages, and schedule appointments remotely for around $250 per month versus ...

Discover Yelp’s Q3 2025 earnings: record services revenue, new AI features, and strategic partnerships amid macro headwinds.

Artificial intelligence (AI) is quietly reshaping one of the most human parts of any business: the first hello.

The Ford Signature 2.0 global showroom experience incorporates elements of hospitality to allow the vehicle shopper to lead their visit.

Anthony Hemingway, who helmed four episodes of Ryan Murphy's buzzy Hulu legal drama, offers his take on working with reality ...

DEAR BREATHLESS: You are not imagining things. Cigarette smoke lingers like glitter at a 3-year-old’s birthday party. Once it ...

I recently started a new job that I genuinely like. The people are friendly (mostly), the work is interesting and I finally feel like I may have found a place where I can stay for the long haul. But ...

Posts from this author will be added to your daily email digest and your homepage feed. is a London-based reporter at The Verge covering all things AI and Senior Tarbell Fellow. Previously, he wrote ...

Just a year after he was found not criminally responsible for the fatal stabbing of law firm receptionist Julia Ferguson in 2021, her killer has been granted increased freedom — over the objections of ...

Dear Eric: Recently, I was making a payment on my account to a medical facility by phone. The receptionist accidently hit the wrong number and charged me hundreds of dollars more than my actual bill.

A reception manager who conned a Limavady GP practice out of more than £60,000 has received a suspended sentence Seainin Cutter (27), from the Greysteel area, was sentenced before Antrim Crown Court ...