1 University of Technology Sydney, Centre for Health Communication, Sydney, New South Wales, Australia 2 HSPIB, NSW Ministry of Health, North Sydney, New South Wales, Australia 3 Emergency Department, ...

1 Professor and Head, Department of Anaesthesia and Intensive Care, University of Adelaide and Royal Adelaide Hospital, Adelaide, South Australia, Australia 2 Senior Staff Specialist, Department of ...

Background Achieving high levels of patient satisfaction requires hospital management to be proactive in patient-centred care improvement initiatives and to engage frontline clinicians in this process ...

1 Centre for Medicines Safety and Service Quality, Pharmacy Department, Hammersmith Hospitals NHS Trust, The School of Pharmacy, University of London, London, UK 2 Department of Pharmacy, Kingston ...

Surgical site infections (SSIs), particularly intra-abdominal (IAB) infections, are challenging to identify and remain a ...

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Background Speaking up is important for patient safety, but healthcare professionals often hesitate to voice their concerns. Direct supervisors have an important role in influencing speaking up.

Background Differences in contexts (eg, policies, healthcare organisation characteristics) may explain variations in the effects of patient safety practice (PSP) implementations. However, knowledge of ...

Correspondence to Aude Fourcade, Quality Department, Institut Gustave Roussy, 114, rue Edouard Vaillant, Villejuif cedex 94805, France; aude.fourcade{at}igr.fr Objective Implementation of a surgical ...

Safety in healthcare is a constantly moving target. As standards improve and concern for safety grows, we come to regard an increasing number of events as patient safety issues. In this respect, ...

Background Out-of-hours primary care (OOH-PC) services are complex clinical environments where suboptimal care may occur.

Correspondence to Dr Fiona A Miller, Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, Canada; fiona.miller{at}utoronto.ca The COVID-19 pandemic has brought the ...