Join TransUnion and a guest speaker from Forrester as they review results of the commissioned biennial, cross-industry ...

In today’s fiercely competitive retail environment, effectively managing price perception is crucial to customer satisfaction. In an era where consumers are more informed and more selective than ever, ...

Klaviyo's advanced analytics capabilities enable B2C marketers to personalize at scale, optimize performance across channels, and drive better results.

Collaboration enables customers in the Salesforce ecosystem to trial Conga's Revenue Lifecycle Management products.

Senior executives from leading industry vendors including Adobe, Creatio, Microsoft, Oracle, Pegasystems, PROS, Salesforce, SAP, ServiceNow, SugarCRM, UserTesting, Verint, Zoho and Zoom give their ...

Knowledge management is experiencing the fastest growth in its 40-plus-year history, and expansion is accelerating in this long-underappreciated IT segment. As with many technology sectors, the ...

Eltropy's acquisition of Lexop will helps credit unions and community banks modernize loan repayment and collections.

TSL Shoppettes helps companies create shoppable short-form videos for Instagram, Facebook, and shoppable distribution networks.

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

As Part of the CRM in 2025 conversation series organized by the CRM Playaz, included for the first time were executives at vendors well known in the industry for their specific focus but are not ...

What is the measurable impact for organizations that meet consumers' high standards-and how do they compare to the competition? The data is in, and NICE has insights to bring your CX to the next level ...

What if you could reduce your Contact Center costs significantly without sacrificing performance or customer experience? Our new report, AI for Contact Center Cost Reduction, reveals how AI can help ...