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  1. What is ITIL? - ServiceNow

    ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management. It helps businesses improve service delivery, manage risks, and …

  2. ITIL - Wikipedia

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

  3. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …

  4. List of ITIL Tools and Techniques With Benefits - KnowledgeHut

    Aug 12, 2022 · ITIL describes processes, procedures, tasks, and checklists that can be used by an organization to strategize, deliver value, and maintain a minimum level of competency. The …

  5. Welcome to ITIL

    Our extensive partner network ensures global support for ITIL training and certification, ITIL consultancy and ITIL accredited tools. ITIL has led the ITSM industry globally with proven …

  6. 5 Must-Have ITIL Tools for Every Business - Simplilearn

    Jul 31, 2025 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT services …

  7. Ultimate ITIL Guide - Includes Best Tools for 2025 ... - Comparitech

    Mar 13, 2025 · Below is a review of some of the best ITIL implementation tools out there. Hopefully, this will guide you in the process of choosing the right solution for your business.

  8. ITIL Tools Explained: Categories, Features, And Use Cases

    Jul 11, 2025 · A guide to ITIL tools, with a list of categories by service phase and examples of software that help support IT operations effectively.

  9. Top 10 ITIL Tools With The Features of Each - Bakkah Learning

    ITIL tools are software applications designed to support and automate various ITSM processes outlined in the ITIL framework. ITIL tools help organizations streamline workflows, improve …

  10. 20+ Top ITIL Software for Smarter ITSM Management

    4 days ago · Below are the top ITIL tools in 2025, organized by their function within ITSM and what sets them apart. We evaluated these platforms based on extensive client deployments, …