Call center coaching: 5 types, focus areas, best practices
Call center coaching: 5 types, focus areas, best practices
Oct 22, 2021
timedoctor.com
Steps To Deescalate An Upset Caller
Steps To Deescalate An Upset Caller
Nov 17, 2022
answerfirst.com
Call Center Script
3:30
Call Center Script
115.5K viewsJan 3, 2021
YouTubeCristine Asis
Dealing with Angry Customers: Tips for Call Center Agents
Dealing with Angry Customers: Tips for Call Center Agents
105.1K viewsJan 24, 2024
TikTokferchus.gt
How to Handle Angry Customers: 13 Tips and Templates - CloudTalk
How to Handle Angry Customers: 13 Tips and Templates - CloudTalk
Apr 21, 2022
cloudtalk.io
#1 Mistake Call Center Newbies Make When Taking Calls
#1 Mistake Call Center Newbies Make When Taking Calls
311.7K viewsMay 24, 2021
YouTubeKwestyon
CALL HANDLING TIPS: How to Understand Fast-Talking Customers, What To Do | With Sample Scripting
CALL HANDLING TIPS: How to Understand Fast-Talking Custome…
83.1K viewsNov 22, 2019
YouTubeRea Ninja
3:17
Mock Call Sample Recording: PART 1
131.7K viewsJul 17, 2020
YouTubeCristine Asis
4:58
Handling Angry Customer
327.7K viewsJul 25, 2016
YouTubeWadhwani Skilling
1:47
Nightmare Customer Service Calls
14.8K viewsApr 4, 2015
YouTubeABC News
6:12
Dealing With Angry Customers
938.8K viewsJun 2, 2009
YouTubeMedia Partners Collection
2:33
Bad Customer Service Rep
349K viewsApr 24, 2014
YouTubeGreg West
18:14
How to Handle an Angry Customer
12.1K viewsSep 18, 2018
YouTubeFox Family Heating and Air Conditioning
2:01
Conflict Resolution: Phone Skills Training
157.4K viewsAug 17, 2015
YouTubeCanity
6:41
CALL CENTER TRAINING: HANDLING ABUSIVE CALLS
9.4K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
14:23
Receptionist Training: How To Handle An Angry Customer
247.6K viewsJan 30, 2015
YouTubeSteve Stauning
2:09
A Better Answer How to Handle Customer Complaints
90.3K viewsJul 30, 2019
YouTubeA Better Answer
10:04
Customer Service Training - How To Answer Incoming Calls
26.7K viewsNov 24, 2020
YouTubeTom Jackobs | Sales & Speaker Coach
13:59
How to Survive Your Call Center Training
1M viewsAug 31, 2020
YouTubeKwestyon
5:12
MOCK CALL PRACTICE: Bank Customer Service | Interactive Ses…
272.6K viewsAug 29, 2018
YouTubeRea Ninja
12:43
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
294.6K viewsAug 20, 2019
YouTubeRea Ninja
17:02
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
201.1K viewsApr 6, 2021
YouTubeKwestyon
1:36
Call Center Sample Calls: Security System Monitoring
25.5K viewsApr 3, 2014
YouTubeSpecialty Answering Service
11:59
MOCK CALL PRACTICE: Billing Customer Service | Telco Accoun…
259.8K viewsAug 16, 2019
YouTubeRea Ninja
3:27
Customer Connections: Handling Angry Callers
38.2K viewsFeb 4, 2020
YouTubeExpress Employment International
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
22:40
Positive Scripting Examples for Call Center: Customer Service
242.5K viewsDec 28, 2020
YouTubeKwestyon
3:08
Tips On How To Handle Difficult Customers In Call Center
64.2K viewsMay 2, 2016
YouTubeOutbounders TV
3:28
6 BEST WAYS To Handle Angry Customers
127.8K viewsJul 8, 2021
YouTubeShep Hyken: Customer Service & CX Expert
2:47
CORPORATE VIDEO- Dealing with an Angry Customer Training
595.7K viewsFeb 10, 2016
YouTubeJMC The Director
See more videos
Static thumbnail place holder